Refund policy

ValueBazaar Return Policy

At ValueBazaar, we strive to ensure our customers are completely satisfied with their purchases. If you're not entirely happy with your order, our return policy makes the process simple and hassle-free.

Eligibility for Returns

We accept returns under the following conditions:

  • Unopened Products – Items must be in their original packaging, unused, and in the same condition as received.
  • Timeframe – Returns must be initiated within 7 days of receiving your order.

Non-Returnable Items

Certain items cannot be returned, including:

  • Products damaged due to mishandling or improper use.
  • Items not in their original packaging or missing parts.
  • Perishable goods or hygiene-related products (e.g., opened beauty or skincare products).

Steps to Return a Product

1. Contact Us

Reach out to our support team with your order number and reason for return:

Email: info@valuebazaar.net
Phone: +92-305-2687121
WhatsApp: +92-305-2687121

2. Await Confirmation

Our team will review your request and provide return instructions within 1-2 business days.

3. Ship the Product

  • Pack the item securely to avoid damage during transit.
  • Send it to the return address provided in the confirmation email.
  • Return shipping costs are the customer's responsibility unless the item is faulty or damaged upon receipt.

4. Inspection & Refund

  • Once we receive the product, our team will inspect it.
  • If approved, refunds will be processed within 7-10 business days to your original payment method.

Damaged or Defective Products

If your product arrives damaged or defective:

  • Contact us immediately with proof of damage (e.g., photos or videos).
  • We’ll arrange for a replacement or a full refund at no additional cost.

We value your trust and aim to make every shopping experience at ValueBazaar exceptional. For further assistance, feel free to contact us via email or phone.